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Privacy Policy

Last Updated: March 6, 2025

Fave Technologies Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Fave Account mobile and web applications (“App”). By using our App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our services:

    • Personal Information: Name, email address, phone number, and business details.
    • Financial Data: Payment details required for subscription billing. We use a third-party payment processor to securely handle transactions; we do not store or process payment information directly.
    • Business & Transaction Data: Inventory details, debtor records, payment history, and gross profit tracking data entered by users.
    • Device & Usage Data: Information about how you access and use our platform, including device type, IP address, and browser details.

2. How We Use Your Information

We use your information to:

    • Provide, manage, and improve our services.
    • Process subscription payments and manage billing.
    • Send notifications related to your account and transactions.
    • Ensure security and prevent fraud.
    • Comply with legal and regulatory requirements.

3. Subscription & Billing

    • Payments for our services are subscription-based and will be billed according to the plan selected.
    • We use a secure third-party payment processor to handle financial transactions. Your payment details are encrypted and processed securely; we do not store or have direct access to this information.
    • You can update or cancel your subscription within the app. Refunds are subject to our refund policy.

4. Data Protection & Security

    • We implement industry-standard security measures to protect your data from unauthorized access or disclosure.
    •  Data is securely stored and processed using encrypted servers.
    • Data is processed in compliance with applicable data protection laws in Nigeria and other relevant jurisdictions.
    • Our third-party payment processors adhere to industry security standards to protect users’ financial data
    • While we take strong security precautions, no method of transmission over the internet is 100% secure.

5. Sharing & Disclosure of Information

We do not sell or share your personal information with third parties except:

    • With service providers necessary for the operation of our platform (e.g., payment processors).
    • When required by law, regulation, or legal process.
    • In cases of fraud prevention and security enforcement.

We process personal data for the following purposes:

    1. To Provide and Improve Our Services – Managing user accounts, tracking transactions, and optimizing user experience.
    2. To Communicate with Users – Sending important updates, responding to inquiries, and providing customer support.
    3. To Enhance Security – Detecting and preventing fraudulent activities.
    4. To Comply with Legal Obligations – Adhering to regulatory requirements and industry standards.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will remove your personal data, except as required by law.

7. Your Rights & Choices

You have the right to:

    • Access, correct, or update your personal information.
    • Request the deletion of your account and associated data.
    • Opt out of marketing communications at any time.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via email or in-app notifications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

    • Email: hello@faveaccount
    • Phone: 08166068840

By using our services, you agree to this Privacy Policy.

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